Customer Service
Writes renewal emails before subscriptions expire.
An AI Agent Workflow that analyses customer engagement and churn risk, determines the optimal renewal strategy for each individual, and writes a fully personalised sales email, ready to send.
Runs on the Elevon platformCustomer Data
Churn Risk Analysis
Renewal Strategy
Sales Email
Strategy Card + Renewal Email
01How it works
From customer data to ready-to-send email. 4 steps.
The inputs go in, the agents work one after another and you get one output, saved automatically.
- 01
Customer Data
The workflow processes the customer profile, subscription history, 90-day activity, and available plans.
- 02
Churn Risk Analysis
An AI agent evaluates engagement score and churn risk: LOW, MEDIUM, or HIGH.
- 03
Renewal Strategy
A strategy agent determines the optimal approach: upgrade, discount, or personalised hook based on behaviour.
- 04
Sales Email
A copywriter agent produces a personalised email with CTA, ready to send.
02Return
See when it pays off.
Four inputs, one answer: what this work costs today and with the workflow.
Your inputs
Cost: €1,000 implementation + €190 / month platform fee
Result
€86,720saved in year one
150 hours of work back every month · 27.4× return on the first year's cost
Illustrative calculation. Includes €1,000 implementation and €190 / month fee. Agents' share is your assumption. Your numbers in a 30-minute call.
03Every month
What the workflow does every month.
The jobs it keeps doing after the first run, so nobody starts from zero.
Customer data collection and preparation
AI processes customer profile, subscription history, and activity data.
5 hrs/mo
Churn risk assessment
Automatic engagement score and churn risk classification.
8 hrs/mo
Renewal strategy
AI proposes the optimal approach for each customer individually.
10 hrs/mo
Personalised email
Copywriter agent produces a ready-to-send email.
7 hrs/mo
04Included and price
What's included
- Elevon Subscription Renewal workflow configured
- Connection to your CRM and billing system
- Churn risk model configuration
- Email templates branded to your design
- Demo run with your real data
- Team walkthrough (1 hour)
One-time implementation
€1,000
One-time implementation. Full configuration and first live run.
Then €190 / month platform fee
Same fee regardless of how many use cases you run.
FAQ
Questions, answered.
CRM data (customer profile, subscription), 90-day activity, and available plans. In demo mode, sample data is pre-filled.
Typically 3 to 5 business days including CRM connection and the first live run.
The workflow generates emails in English, Slovak, Czech, and other languages based on your configuration.
Yes. Tone, branding, and CTA are customised during setup.
The model combines engagement data with behavioural patterns. Accuracy depends on input data quality.
Yes. The workflow works for both B2B and B2C models with monthly or annual subscriptions.
05More for Customer Service
More AI Agent Workflows for Customer Service.
Customer Service
Feedback Intelligence Pipeline
The workflow ingests feedback from all channels, triages by urgency, routes critical issues through escalation, and delivers a prioritized Jira-ready action board.
Runs on the Elevon platform
Customer Service
Customer 360° Briefing
The workflow unifies data from CRM, helpdesk, billing, analytics, and live chat into a single agent-ready briefing with context, history, and recommended next action.
Runs on the Elevon platform
Customer Service
Customer Service Agent Copilot
Real-time AI assistant for support agents, suggests responses, finds info, reduces handle time. Gartner: AI copilot reduces AHT by 20–35%.
Runs on the Elevon platform
Next step
Every customer reached. None lost.
The workflow takes over the entire renewal follow-up, from analysis to a ready email. You decide what gets sent.