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    Public sector

    AI Agent Workflows for the public sector.

    Start with one process and see how it is governed before anything grows: who approves, what is logged and where the data runs. No large project up front.

    Audit trail · Human approval · Role-based access · Your Azure tenant or Elevon EU cloud

    elevonPUBLIC SECTORGoverned run

    Agent

    Supplier Price Comparison Agent

    Done

    Person

    A named person reviews before anything leaves

    Approved

    Audit

    Every step logged with a correlation ID

    Logged
    Result

    Approved and delivered

    run_2026-10-19_0147 · traceable step by step

    Logged
    Illustrative run

    How it is governed

    Four things you know before the first run.

    • Every step loggedEach agent action has a correlation ID.
    • A person approvesWorkflows pause until someone signs off.
    • Data locationYour Azure tenant or Elevon EU cloud.
    • Your sign-inRoles through Entra ID and SCIM.

    01Requirements

    What a public institution needs before an agent acts.

    Five things IT, legal and the process owner ask first. Each one is part of the platform, not an add-on project.

    • Every action an agent takes is logged with a correlation ID, so each output can be traced back step by step.

      What is loggedEvery platform action: which agent ran, with which inputs, what it produced and who approved it. One correlation ID per run.
      Who sees itRisk, compliance and IT see the full log in the platform. It stays in your environment with the rest of the data.
    • Workflows can pause for a person. You decide per workflow what needs approval and above which threshold.

      Per workflowApproval points are set per workflow: which step waits, who signs off and above which threshold.
      In the logThe approval itself is part of the audit trail, with the person and the time.
    • Runs in your Azure tenant or Elevon EU cloud. Each client gets its own isolated instance.

      Your Azure tenantThe platform is deployed into your own subscription, with private endpoints. Sign-in through your Entra ID, users and groups synced with SCIM.
      Elevon EU cloudDedicated, isolated Azure resources for your organisation in Elevon's EU subscription. Not shared with other customers.
    • Admin, owner and operator roles. Sign-in through Entra ID, users and groups synced with SCIM in your tenant.

      RolesAdmins manage the instance, owners manage their workflows, operators run them. Nothing more than the role allows.
      IdentityYour Entra ID owns sign-in: SSO, app roles and SCIM provisioning. Access follows your directory.
    • OpenAI, Anthropic Claude, Azure OpenAI, Perplexity or your own API keys. Open-weight and private models on request.

      Your keysBring your own API keys, so usage runs under your contracts and limits.
      Private modelsOpen-weight and private models on request, for workflows that must stay inside your boundary.

    02Use cases

    Eight AI Agent Workflows that fit public administration.

    All run on the same platform, with the same log, roles and approval rules. Open one to see what goes in and what comes out.

    • Operations

      Supplier Price Comparison Agent

      Reads stock levels, compares supplier price lists including delivery and generates the order proposal.

      Runs on the Elevon platform

    • HR

      HR Policy Chatbot

      Answers staff questions from your internal policies, with the source quoted, and escalates the edge cases.

      Runs on the Elevon platform

    • Operations

      SOP Documentation Creator

      Turns process descriptions and recordings into structured, versioned operating procedures.

      Runs on the Elevon platform

    • Customer Service

      Ticket Auto-triage & Routing

      Reads incoming requests, classifies them by topic and urgency, routes them to the right team and drafts the first reply.

      Runs on the Elevon platform

    • Operations

      Process Automation Identifier

      Scans how work actually flows and ranks the processes where automation pays off first.

      Runs on the Elevon platform

    • Customer Service

      Customer AI Trust Monitor

      Checks every automated customer interaction for quality, compliance and tone, and keeps an auditable record.

      Runs on the Elevon platform

    • HR

      Onboarding Automation

      Generates checklists, provisions accounts, sends the welcome messages and tracks completion for every new hire.

      Runs on the Elevon platform

    • Finance

      Expense Report Analyzer

      Checks expense reports against policy, finds duplicates and anomalies and prepares the review.

      Runs on the Elevon platform

    • 42 AI Agent Workflows in total.

      Any of them can run in a public institution. These eight fit administrative processes best.

      All AI Agent Workflows for the public sector

    Need something else? We build it for you.

    The workflows are tailored to your institution. Start from a ready-made AI Agent Workflow and we adapt it to your systems, data and rules, or we design a custom workflow for the process you have in mind. Same platform, same log, same roles and approval rules.

    • Ready-made and adapted

      42 AI Agent Workflows ready to adapt. We connect them to your systems and set your rules and approval points.

    • Custom for your process

      A process nobody has packaged yet. We map it with you, build the workflow and run it under the same governance.

    03How to start

    Start with one process. Then the next.

    No large project up front. You see one workflow run, who approves it and what gets logged, before deciding on more.

    1. 01

      Bring us one process

      One process with clear inputs and a clear owner, for example answers to internal policy questions or routing of incoming requests. We start from a ready-made workflow when one fits, or design a custom one for your process. We write down where the data comes from and who approves the output.

      You get: a one-page map of data sources, steps and approval points.

    2. 02

      Pilot in your environment

      The workflow runs in your Azure tenant or Elevon EU cloud, on your real data. A person approves every output before it goes anywhere. IT and legal see the full log.

      You get: a working workflow, its audit trail and a list of what to change.

    3. 03

      Roll out

      When the pilot holds, the workflow goes to the whole team. The next processes run on the same platform, with the same roles, log and approval rules.

      You get: one platform for every next workflow, with the same controls.

    Not sure which process to start with?Get an AI plan for your company

    FAQ

    Questions public institutions ask.

    In your own Azure tenant with private endpoints, or in dedicated, isolated Azure resources in Elevon's EU cloud. You choose before the pilot starts.

    A person you name. Workflows pause until someone signs off, and you decide per workflow what needs approval and above which threshold. The approval itself is part of the log.

    Everyone you give the role to. Every action is logged with a correlation ID, so each output can be traced back step by step, and the log stays in your environment.

    Both. You can start from one of the ready-made AI Agent Workflows and we adapt it to your systems and rules, or we design a custom workflow for a process of yours. Either way it runs on the same platform, with the same log, roles and approval rules.

    No. One process with clear inputs and an owner, a pilot in your environment, and a decision on the next step only after you have seen it run.

    OpenAI, Anthropic Claude, Azure OpenAI, Perplexity or your own API keys. Open-weight and private models on request.

    Next step

    Bring us one process.

    A 30-minute call. Bring us one process. We show how it runs, who approves it and what gets logged.

    Contact us

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